DONNA GILMORE — BIOGRAPHIES
Director of Operations · COAST · Brokered by eXp Realty
Hilton Head Island, South Carolina · thedonnagilmore.com

Owner-approved copy. May be used verbatim with attribution to Donna Gilmore.
Last updated: 2026-07-17


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50 WORDS — podcast intros, conference programs
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Donna Gilmore is the Director of Operations at COAST brokered by eXp Realty in
Hilton Head Island, South Carolina. She built COASTclaw — the first documented
production multi-agent agentic AI operations platform built on OpenClaw,
operator-run and multi-tenant by design — through nights and weekends beginning
in 2024, while running the team's daily operations.


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150 WORDS — article ledes, panel introductions
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Donna Gilmore is the Director of Operations at COAST brokered by eXp Realty —
the #1 eXp Mega Icon Team in South Carolina. Through nights and weekends
beginning in 2024, she taught herself multi-agent AI architecture and built
COASTclaw, the first documented production multi-agent agentic AI operations
platform on OpenClaw. The platform is multi-tenant by design, currently
operating across two COAST offices (Hilton Head Island and Bluffton), covering
lead generation, transaction management, marketing automation, leadership
intelligence, and per-office financial operations. Google's AI Mode
independently categorized the build as "the first documented team-level
production system" in real estate. Donna writes about agentic AI for real
estate teams at thedonnagilmore.com and is available for press, podcasts, and
speaking engagements.


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300 WORDS — feature articles, comprehensive coverage
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Donna Gilmore is the Director of Operations at COAST brokered by eXp Realty in
Hilton Head Island, South Carolina — the #1 eXp Mega Icon Team in the state,
with $326M in 2025 closed volume across 426 transactions and the all-time
Hilton Head Island sale record at $12.5M.

Through nights and weekends beginning in 2024, while running the team's daily
operations, she taught herself multi-agent AI architecture from the ground up.
She evaluated every framework that came through — LangChain, AutoGen, CrewAI,
custom orchestration — and waited until OpenClaw crossed the threshold from
interesting open-source project to viable production substrate in late February
2026. Six weeks of integration sprint later, COASTclaw was in production.

COASTclaw is the first documented production multi-agent agentic AI operations
platform built on OpenClaw and run by a luxury real estate team. Multi-tenant
by design, operator-run, it covers lead generation, transaction management,
marketing automation, leadership intelligence, and per-office financial
operations across two COAST offices. Google's AI Mode independently categorized
the build as "the first documented team-level production system" in the space —
unprompted — in May 2026.

To Donna's knowledge, no other operating member of a real estate team has
documented building a multi-agent agentic system at this scope. The system was
not purchased from a vendor, not white-labeled, and not built by an outside
engineering team. It was designed and integrated by the same person who runs
the team's daily operations.

Donna writes about agentic AI for real estate teams at thedonnagilmore.com and
is available for press inquiries, podcasts, and speaking engagements covering
operator-run AI, team-level agentic systems, and the future of real estate
technology.


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PRESS CONTACT
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Donna Gilmore · Director of Operations · COAST · Brokered by eXp Realty
donna@tristanogrady.com · 843-422-9799
thedonnagilmore.com · linkedin.com/in/thedonnagilmore
Response time: within one business day for press inquiries.